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Frequently Asked Questions!

Supermarkets and other large outlets prepare their food in large industrial units. We have highly trained chefs cooking in smaller batches, the traditional way. Our ingredients are fresh and of the highest quality. After cooking, meals are blast chilled and frozen immediately. You get all the flavour locked in and the wonderful aroma when they are warmed up.

We pack each meal in an environmentally friendly and recyclable container that maintains its temperature for 24-hours. We use DPD for Next Day Delivery by 12 noon.

Yes, you can collect from My Local Indian Outlets. Please see details on outlets page

No, all My Local Indian food is fresh and authentic.

Most of our food can be reheated in a microwave. Refer to the packaging for specific information.

Our vegan dishes are prepared on separate days when we don’t cook any non-vegan items.
Levels differ depending on the meal ordered. They are clearly labelled, so choose the level of heat that suits you.
Yes it is. Specific allergens are noted both on the website and on the individual meal’s packaging. Please note: As multiple meals are processed on the site, we cannot guarantee any meal will be 100% allergen-free.

We really think that you would like our food. If you are dissatisfied with our products in any way, please contact us straightaway. If the food doesn’t reach you in a satisfactory condition, please take a photograph and contact us. We would arrange replacement. See the contact page for details.


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